The CRM Success Show
Talking with the people who own the largest and most complex CRM systems, with a strong focus on Salesforce. https://www.crmsuccess.show/
Your Host on LinkedIn:
Maz: https://www.linkedin.com/in/davidmasri/
Khero: https://www.linkedin.com/in/kherothetxrecruiter/
Episodes
44 episodes
#37 Eric Nelson - Sunshine Behavioral Health : Building Engineering Teams in 2026
Eric Nelson is a builder at his core. Whether that’s high-performing teams, complex Salesforce architectures, or scalable business solutions.What makes h...
#36 Pam Hannett - Liberty Bank: Behind the Build, Salesforce in Banking
Pamela Hannett, VP of Salesforce Strategy and Execution at Liberty Bank - CTWith over 25 years of experienc...
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#35 Suzie Campbell - Start Early : Data for Good a Non Profit's Journey
Suzie Campbell is the creator or 24/7 Suzie, Secretary of Dreamin’ in Data and Assistant Director, Salesforce at Start Early, leading data architecture strategy across a complex m...
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#34 Christy Grow - Beacon Pointe: Salesforce & Agile in Wealth Management
Episode: #34Christy Grow is a Sr Salesforce Program Manager at Beacon Pointe who excels at bridging ...
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#33 Brent Downey - Pushpay: The Human Touch and Agentforce
Featured: Brent Downey, Sr. Director of Revenue Technology of PushpayBrent Downey a Salesforce MVP and...
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Bonus Episode #2: Interviewing your Host: Khero Witey
Khero Witey has spent over a decade supporting execs across North America & Europe execute on their hiring initiatives, placing over 1000+ resources at 200+ clients, ranging from Start-Ups to Fortune 500.He also holds 4x Salesforce C...
Bonus Episode #1: Interviewing your Host: Dave Masri ('Maz')
David "Maz" Masri is a veteran Data Architect and Project Manager with 20+ years of well-rounded IT experience working in various industries and IT verticals. Dave founded Gluon Digital in 2020 with the goal of promoting data migration and inte...
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The CRM Success Show - Season 4 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 4, what they enjoyed and what is to follow for S...
#32 Ankur Gupta - Ciena: Observability & AI
Featured Ankur GuptaAnkur is a senior technology executive with 20+ years leading global software engineering, GTM systems, and AI-first enterprise transformations. A...
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#31 Hyung Lee - FloQast: Migrating to a New Salesforce Instance
Featured Hyung LeeHyung Lee is a seasoned applications leader with deep roots in the Salesforce ecosystem. Over his career, Hyung has become an expert at navigating the...
#30 Kevin Mossman - DUAL North America: Customer vs Partner vs Salesforce
Featured Kevin MossmanKevin is an experienced Digital CRM Leader with a broad background in both Software Development and IT Operations. Recognized for providing st...
#29 Ian Hopper - Royal College of Pathologists: Why The Public Sector Requires More Skin in the Game
Featured: Ian HopperIan is an Executive Director with 15 years’ experience in transformation, operations, and strategic growth across charities, NGOs, and the public se...
#28 Onttu Lindeman - Members 1st Federal Credit Union: Planning Large-Scale Salesforce Implementations
Featured: Onttu LindemanAs a Salesforce leader, Onttu helps organizations avoid the most common pitfalls that drain value and increase costs. He is passionate about ensurin...
#27 Rob Lajeunesse - Angi: Einstein, AI & Service Cloud Voice
Featured: Rob LajeunesseAs Senior Director of Product Management at Angi, Rob leads a team of Product Managers ...
#26 Pranav Lal - Gusto: How to Rebuild Team Morale After Burnout
Featured: Pranav LalPranav is an experienced technology leader with a passion for building world-class business technologies and high-performing teams. Currently, Pranav is Head ...
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#25 Jon Beller: First United Bank - Partner Selection & Lean Six Sigma
Featured: Jon BellerJon is a big-picture strategist, down-to-earth, with a track record of guiding teams from vision to impact through bold collaboration and relentless curiosi...
The CRM Success Show - Season 3 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 3, what they enjoyed and what is to follow for S...
#24 Ethan Lippman : Alkami Technology - Productizing Rev Ops
Featured: Ethan Lippman 🤖 Ethan Lippman leads Revenue Operations at Alkami Technology, a fast-growing cloud...
#23 Maxwell Mozes : Walmart - Rev Ops at Walmart
Featured: Maxwell MozesMaxwell has expertise is in building and growing large-scale B2B organizations from inception to 9, 10, and 11 digits in revenue. At Walmart B...
#22 Jason Belote: Vari - Salesforce in B2B & B2C Environment
Get to know your Guest. Featured: Jason BeloteJason is Vice President of Technology at ...
#21 Chris Pearson: Jostens - Hiring and developing Talent in the Salesforce Ecosystem
Featured: Chris PearsonChris is Director of Salesforce Development at Jostens, respo...
#20 Hans Tiefenthaler: Access TeleCare - Moving In house - First 90 days
Featured: Hans TiefenthalerHans is the Director of Salesforce & CRM Platforms Access TeleCare<...
#19 Niraj Jain: Mercedes Benz - Implementing Salesforce on an Enterprise Level
Featured: Niraj JainNiraj has over 2 decades of experience working with global teams to deliver client success stories has given Niraj a unique perspective on the interlock betwe...
