The CRM Success Show
Talking with the people who own the largest and most complex CRM systems, with a strong focus on Salesforce. https://www.crmsuccess.show/
For the executive, admin, architect, and RevOp leader running Salesforce orgs at scale. Every other week, a we interview the people who actually own the system, prior guest include leaders at Walmart, Rockwell, Gusto, credit unions, and nonprofits, and every industry in between. Talking about data migrations, development, change management, partner selection, AI rollouts, Agentforce, team building, and the decisions that went sideways.
Your Host on LinkedIn:
Maz: https://www.linkedin.com/in/davidmasri/
Khero: https://www.linkedin.com/in/kherothetxrecruiter/
The CRM Success Show
#30 Kevin Mossman - DUAL North America: Customer vs Partner vs Salesforce
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Featured Kevin Mossman
Kevin is an experienced Digital CRM Leader with a broad background in both Software Development and IT Operations.
Recognized for providing strategic and tactical executive direction for Customer Experience organizations, he is currently VP of Salesforce Development at DUAL North America, a leading Specialty Program Manager in Property, Casualty, and Financial Lines.
Kevin's journey into Salesforce began back in 2011, and his journey since then has seen him work for Capgemini and Salesforce combined for over a decade.
At Salesforce, Kevin served as an Executive Advisor to Financial Services customers – provided strategic consultative engagements to help customers maximize the value for their investment in Salesforce
Kevin is a Trailhead All-Star Ranger and a believer in continuous learning and development.
Outside of work, Kevin has many hobbies, with one being a referee for Roller Derby.
Talking with the people who own the largest and most complex CRM systems, with a strong focus on Salesforce.
https://www.crmsuccess.show/
Your Host on LinkedIn:
Dave "Maz" Masri : https://www.linkedin.com/in/davidmasri/
Khero Witey: https://www.linkedin.com/in/kherothetxrecruiter/
